Terms & conditions

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Terms and Conditions

1. Acceptance of Terms

By accessing or using the M2M Mechanical website, you agree to comply with and be bound by these terms and conditions. If you do not agree with any of these terms, please do not use the Website.

2. Changes to Terms

M2M Mechanical reserves the right to change, modify, or revise these terms at any time. Your continued use of the Website following any changes constitutes your acceptance of such changes.

3. Services

M2M Mechanical provides information about HVAC services on the Website. The information is subject to change without notice.

4. User Conduct

You agree not to use the Website for any unlawful purpose or in any way that could damage the Website or impair the availability or accessibility of the Website.

5. Privacy Policy

Your use of the Website is also governed by our Privacy Policy found on this site.

6. Intellectual Property

All content on the Website, including but not limited to text, graphics, logos, images, and software, is the property of M2M Mechanical and is protected by intellectual property laws.

7. Limitation of Liability

M2M Mechanical is not liable for any direct, indirect, incidental, consequential, or punitive damages arising out of your access to or use of the Website.

8. Links to Third-Party Websites

The Website may contain links to third-party websites. M2M Mechanical is not responsible for the content or availability of these linked sites.

9. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Cook and neighboring counties in the state of Illinois. Any disputes relating to these terms will be subject to the exclusive jurisdiction of the courts.

TERMS WITH OUR SERVICES 

 M2M Mechanical LLC Terms & Conditions: Customer authorizes M2M Mechanical LLC (“Contractor”) to perform the described services and represents they are authorized to approve the work; authorization may be provided verbally, in writing, electronically, by text message, email, or by granting access to the property and shall be binding. Payment is due immediately upon completion of service unless otherwise stated in writing, and any balance not paid within fifteen (15) calendar days shall be considered past due. A service charge of five percent (5%) per month, or the maximum allowed by law if less, will be applied to any unpaid balance beginning thirty (30) days after the service date and shall continue to accrue until paid in full. Customer agrees to pay all costs of collection incurred by Contractor, including but not limited to court costs, filing fees, service fees, attorney’s fees, administrative fees, and interest. Contractor reserves the right to suspend or refuse further service, withhold warranties or documentation, and decline future work for any customer with an outstanding balance, without liability. For residential services, customer agrees to provide safe and clear access to all work areas, secure pets and occupants, and ensure required utilities are available; Contractor is not responsible for delays or incomplete work caused by unsafe or inaccessible conditions. Parts and labor are warranted for one (1) year from the date of service, excluding damage caused by misuse, neglect, abuse, acts of nature, improper operation, manufacturer defects, or pre-existing conditions, and Contractor is responsible only for parts and components supplied and installed by Contractor. Customer acknowledges that mechanical systems may contain hidden or pre-existing conditions and that additional repairs, if required, will be communicated and billed separately upon approval. Contractor is not liable for indirect, incidental, or consequential damages, including loss of use, comfort, income, or business operations. Any dispute regarding services or charges must be submitted in writing within seven (7) calendar days of service completion, or the work and charges shall be deemed accepted. Title to any equipment or materials furnished shall remain with Contractor until full payment is received, and Contractor reserves all rights to file mechanic’s liens or other security interests as permitted by Illinois law. If the customer is a business entity, the individual authorizing the work personally guarantees payment of all amounts due. This agreement shall be governed by the laws of the State of Illinois, with venue in the county where services were performed or where Contractor is located, and constitutes the entire agreement between the parties. 

10. Contact Information

If you have any questions or concerns about these terms and conditions, please contact us on our home page portal.